We receive many questions about the username and password on Xerox printers and multifunction devices (MFD). The username and password are required for system administrator access to the printer and the embedded web server (EWS). The username and password can help to safeguard your machine from unwanted settings changes.
The optimum scenario would be for one person to be the system administrator of the printer. That person would have the responsibility to make any setting or set-up changes to the device. We refer to that person as the system administrator (admin). The admin would be the person to change the username and password to protect the printer from unwanted changes. Once the username and/or password are changed from the defaults, which is highly recommended, the username and/or password cannot be reset without a call to support. The reset may require a visit from a technician depending on the model of the device.