Skewed and crooked images can happen sometimes. In order to try and fix the issue you need to determine what modes are effected. Does it happen when you are copying, printing, scanning, or faxing (if available).
Finding what may be causing the problem, you first need to determine what process you are using when you see the issue. If the defect is only seen on copies that is a different issue then if you see the issue on prints.
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Fonte: Xerox
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